Shipping policy

Where we ship

We currently ship to addresses in the United States only.

Shipping cost

Standard shipping is free on all orders.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive an email with tracking once your order ships.

Delivery time

Our products ship from different fulfillment partners, so delivery times vary by item:

• Most accessories: approximately 3–8 business days after processing.
• Some items (such as the windshield sunshade) ship from an international warehouse: approximately 7–15 business days after processing.

Estimated delivery times aren't guarantees. Carrier delays, weather and peak seasons can extend them.

Multiple packages

If your order contains items from different fulfillment partners, they may arrive in separate packages on different days.

Tracking

You'll receive tracking details by email when each item ships. If tracking hasn't updated for 7 days, email us at support@evzento.com.

Lost or stolen packages

If tracking shows delivered but you can't find your package, check with neighbors and your local post office, then email us at support@evzento.com within 14 days and we'll help resolve it with the carrier.

Address errors

Please double-check your address at checkout. Email us as soon as possible if you need to change it. We can't change an address once an order has shipped.

Customs and duties

Orders to US addresses are not expected to incur import duties for the customer.